DELIVERY COSTS:

- All orders placed on our site have a fixed cost of 10 dollars.
For purchases of $10 or more, shipping is free.
- Shipping costs are automatically updated when you enter your personal information on the checkout page.
All our orders have a tracking number provided by La Poste Colissimo / ColiColi / Colis Privé

ORDER TRACKING:

Depending on the logistics company responsible for delivering your package, order tracking can be done via the following links by entering your tracking number:
https://www.colisprive.fr/
https://www.colicoli.fr/tracking
https://www.laposte.fr/outil/suivre-vos-envois

PROCESSING TIMES:

- Regarding our processing times for your orders, allow 1 to 2 working days.

DELIVERY TIMES:

- All our orders are delivered within 5 to 7 working days once your order has been processed.

MISSING ARTICLE:

- In case your order or part of your order has not been delivered, please wait 24-48 hours more than the expected delivery time. After this time, please send us an email to the following email address: contact@

In accordance with the provisions of Articles 6-III and 19 of Law No. 2004-575 of June 21, 2004 on Confidence in the Digital Economy, known as LCEN, we inform users and visitors of the site:chienunique.com the following information:

1. Legal information:

Owner Status: Married

The Owner is: Annie Beaulieu

Owner's postal address: 5720 ave.Banville quebec

The creator of the site is: Annie Beaulieu / chien unique

The person responsible for the publication is: Annie Beaulieu / Chien unique

Contact the publication manager: http://www.chienunique.com/

The person responsible for the publication is a natural person.

The Webmaster is: Annie Beaulieu /unique dog

Contact the Webmaster: conatact@http://www.chienunique.com/

The site is hosted by: Shopify Inc., 126 York St., Ottawa, Ontario, K1N 5T5, Canada.

2.Presentation and principle:

Hereinafter referred to as: User, any Internet user connecting to and using the aforementioned site: http://www.chienunique.com/

The Unique Dog site , brings together a set of services, as is, made available to users. It is specified here that the latter must remain courteous and show good faith, both towards other users and towards the webmaster of the Chien unique site . The Chien unique site is updated regularly by Annie Beaulieu .

Annie Beaulieu / Chien unique strives to provide the most accurate information possible on the Chienunique.com website (subject to changes made since they were put online), but cannot guarantee the accuracy, completeness and timeliness of the information published on its website, whether it is its own doing or that of third-party partners who provide it with this information.

Consequently, the user acknowledges using this information given (for information purposes only, not exhaustive and subject to change) under his/her sole responsibility.

3. Accessibility:

The website c hienunique.com is in principle accessible to users 24/7, except for interruptions, scheduled or not, for maintenance purposes or in the event of force majeure.

In the event of inability to access the service, Chien unique undertakes to do its utmost to restore access to the service and will then endeavour to communicate to users in advance the dates and times of the intervention.

Being subject only to an obligation of means, Chien unique cannot be held responsible for any damage, whatever its nature, resulting from unavailability of the service.

4. Intellectual property:

Annie Beaulieu /www.chienunique.com is the exclusive owner of all intellectual property rights or holds the rights of use on all elements accessible on the site, both on the structure and on the texts, images, graphics, logo, icons, sounds, software, etc.

Any total or partial reproduction of the site , representation, modification, publication, total or partial adaptation of any of these elements, whatever the means or process used, is prohibited, except with the prior written authorization of Annie Beaulieu /Chienunique.com , owner of the site at the email: anybo900@ , failing which it will be considered as constituting an infringement and liable to prosecution in accordance with the provisions of articles L.335-2 and following of the Intellectual Property Code.

5. Hypertext links and cookies:

The site http://www.chienunique.com/ contains a certain number of hypertext links to other sites (partners, information, etc.) set up with the authorization of Annie Beaulieu / chien unique . However, Annie Beaulieu /  http://www.chienunique.com/ does not have the means to verify all of the content of the sites visited and therefore declines all responsibility for this fact with regard to the possible risks of illicit content.

The user is informed that during his visits to the site http://www.chienunique.com/ , one or more cookies may be automatically installed on his computer via his browser software. A cookie is a block of data that does not identify the user, but which records information relating to the user's navigation on the site.

The browser software settings allow you to be informed of the presence of cookies and, if necessary, to refuse them in the manner described at the following address:  www.cnil.fr . The user can however configure his computer's browser to refuse the installation of cookies, knowing that refusing to install a cookie may result in the inability to access certain services. To block cookies, type in your search engine: blocking cookies under IE or Firefox and follow the instructions depending on your version.

6. Protection of property and people - management of personal data:

In France, personal data is protected in particular by law n° 78-87 of January 6, 1978, law n° 2004-801 of August 6, 2004, article L. 226-13 of the Penal Code and the European Directive of October 24, 1995.

On the site http://www.chienunique.com/ , Annie Beaulieu http://www.chienunique.com/ only collects personal information (in accordance with article 4 of law n°78-17 of 06 January 1978) relating to the user for the purposes of certain services offered by the site c hien unique . The user provides this information with full knowledge of the facts, in particular when he enters it himself. The user of the site Chienunique.com is then informed whether or not he is required to provide this information.

In accordance with the provisions of Articles 38 and following of Law 78-17 of 6 January 1978 relating to information technology, files and freedoms, any user has the right to access, rectify, delete and oppose personal data concerning them. To exercise this right, send your request to http://www.chienunique.com/ by email anybo900gmail.com or in writing duly signed, accompanied by a copy of the identity document with the signature of the holder of the document, specifying the address to which the response should be sent.

No personal information of the user of the site http://www.chienunique.com/ is published without the user's knowledge, exchanged, transferred, assigned or sold on any medium to third parties. Only the hypothesis of the repurchase of the site http://www.chienunique.com/ and its rights authorizes Chien unique to transmit said information to the potential purchaser who would in turn be held to the same obligation of conservation and modification of the data with respect to the user of the site http://www.chienunique.com/

The site http://www.chienunique.com/ is in compliance with the GDPR see our GDPR policy.

The databases are protected by the provisions of the law of 1 July 1998 transposing Directive 96/9 of 11 March 1996 on the legal protection of databases.

Our team is committed to responding to you within 24 hours.

Returns & Exchanges:

At Unique Dog , we do our best to make our product descriptions as detailed as possible so that you don't encounter any surprises when you receive our products.

We want our customers to know exactly what they are ordering.

 

Order Cancellation Policy:

We pride ourselves on our ability to quickly process all orders that are placed on our site.

Most orders are processed within 12 hours. If you wish to cancel your order for any reason, please email us at

In accordance with the provisions of Articles 6-III and 19 of Law No. 2004-575 of June 21, 2004 on Confidence in the Digital Economy, known as LCEN, we inform users and visitors of the site:chienunique.com the following information:

1. Legal information:

Owner Status: Married

The Owner is: Annie Beaulieu

Owner's postal address: 5720 ave.Banville quebec

The creator of the site is: Annie Beaulieu / chien unique

The person responsible for the publication is: Annie Beaulieu / Chien unique

Contact the publication manager: http://www.chienunique.com/

The person responsible for the publication is a natural person.

The Webmaster is: Annie Beaulieu /unique dog

Contact the Webmaster: conatact@http://www.chienunique.com/

The site is hosted by: Shopify Inc., 126 York St., Ottawa, Ontario, K1N 5T5, Canada.

2.Presentation and principle:

Hereinafter referred to as: User, any Internet user connecting to and using the aforementioned site: http://www.chienunique.com/

The Unique Dog site , brings together a set of services, as is, made available to users. It is specified here that the latter must remain courteous and show good faith, both towards other users and towards the webmaster of the Chien unique site . The Chien unique site is updated regularly by Annie Beaulieu .

Annie Beaulieu / Chien unique strives to provide the most accurate information possible on the Chienunique.com website (subject to changes made since they were put online), but cannot guarantee the accuracy, completeness and timeliness of the information published on its website, whether it is its own doing or that of third-party partners who provide it with this information.

Consequently, the user acknowledges using this information given (for information purposes only, not exhaustive and subject to change) under his/her sole responsibility.

3. Accessibility:

The website c hienunique.com is in principle accessible to users 24/7, except for interruptions, scheduled or not, for maintenance purposes or in the event of force majeure.

In the event of inability to access the service, Chien unique undertakes to do its utmost to restore access to the service and will then endeavour to communicate to users in advance the dates and times of the intervention.

Being subject only to an obligation of means, Chien unique cannot be held responsible for any damage, whatever its nature, resulting from unavailability of the service.

4. Intellectual property:

Annie Beaulieu /www.chienunique.com is the exclusive owner of all intellectual property rights or holds the rights of use on all elements accessible on the site, both on the structure and on the texts, images, graphics, logo, icons, sounds, software, etc.

Any total or partial reproduction of the site , representation, modification, publication, total or partial adaptation of any of these elements, whatever the means or process used, is prohibited, except with the prior written authorization of Annie Beaulieu /Chienunique.com , owner of the site at the email: anybo900@ , failing which it will be considered as constituting an infringement and liable to prosecution in accordance with the provisions of articles L.335-2 and following of the Intellectual Property Code.

5. Hypertext links and cookies:

The site http://www.chienunique.com/ contains a certain number of hypertext links to other sites (partners, information, etc.) set up with the authorization of Annie Beaulieu / chien unique . However, Annie Beaulieu /  http://www.chienunique.com/ does not have the means to verify all of the content of the sites visited and therefore declines all responsibility for this fact with regard to the possible risks of illicit content.

The user is informed that during his visits to the site http://www.chienunique.com/ , one or more cookies may be automatically installed on his computer via his browser software. A cookie is a block of data that does not identify the user, but which records information relating to the user's navigation on the site.

The browser software settings allow you to be informed of the presence of cookies and, if necessary, to refuse them in the manner described at the following address:  www.cnil.fr . The user can however configure his computer's browser to refuse the installation of cookies, knowing that refusing to install a cookie may result in the inability to access certain services. To block cookies, type in your search engine: blocking cookies under IE or Firefox and follow the instructions depending on your version.

6. Protection of property and people - management of personal data:

In France, personal data is protected in particular by law n° 78-87 of January 6, 1978, law n° 2004-801 of August 6, 2004, article L. 226-13 of the Penal Code and the European Directive of October 24, 1995.

On the site http://www.chienunique.com/ , Annie Beaulieu http://www.chienunique.com/ only collects personal information (in accordance with article 4 of law n°78-17 of 06 January 1978) relating to the user for the purposes of certain services offered by the site c hien unique . The user provides this information with full knowledge of the facts, in particular when he enters it himself. The user of the site Chienunique.com is then informed whether or not he is required to provide this information.

In accordance with the provisions of Articles 38 and following of Law 78-17 of 6 January 1978 relating to information technology, files and freedoms, any user has the right to access, rectify, delete and oppose personal data concerning them. To exercise this right, send your request to http://www.chienunique.com/ by email anybo900gmail.com or in writing duly signed, accompanied by a copy of the identity document with the signature of the holder of the document, specifying the address to which the response should be sent.

No personal information of the user of the site http://www.chienunique.com/ is published without the user's knowledge, exchanged, transferred, assigned or sold on any medium to third parties. Only the hypothesis of the repurchase of the site http://www.chienunique.com/ and its rights authorizes Chien unique to transmit said information to the potential purchaser who would in turn be held to the same obligation of conservation and modification of the data with respect to the user of the site http://www.chienunique.com/

The site http://www.chienunique.com/ is in compliance with the GDPR see our GDPR policy.

The databases are protected by the provisions of the law of 1 July 1998 transposing Directive 96/9 of 11 March 1996 on the legal protection of databases.

as soon as possible.

A large majority of in-stock items are processed and/or shipped within 12 hours, it is imperative that you contact us within this time frame, so that we can attempt to cancel your order before it is processed and/or shipped.

No request to cancel your order can be taken into account if it has already been processed.

 

Address error:

It is your responsibility to verify the accuracy of this address and to contact us promptly to specify any changes. This can only be made if your order has not yet been processed.

We cannot be held responsible for incorrect shipping information . We are also not responsible for refused or undeliverable orders (inaccessible addresses, incomplete addresses...).

In these latter cases, these packages can be returned to us, but not systematically.

If your order is returned to sender, we will offer you a refund of your order less shipping costs or we will offer you a reshipment, at your choice.

You are not eligible for reshipment or refund of your order until your package has been received by the sender.

 

Return policy :

We accept returns* for any reason!

Whether you are unsatisfied or have simply changed your mind. Our return policy is 30 days from the moment you receive your products.

If for any reason you are not satisfied, simply fill out this  return form .

Sign it and then send it with your package to the address we will give you when you write to our support.